1 | If Preboot image write to MBR is Failed |
Check Drive Attachment: Physically verify the connection if it's an external drive. If it's an internal drive, check the device manager or disk management tools to ensure it's properly recognized by the system. Verify Shadow MBR Presence: Use the "Query Drive Information" or a similar tool to confirm whether the drive has a Shadow Master Boot Record (MBR). This information may also be available in the "Details" screen. Confirm Support for Action: Check both the "Query Drive Information" and "Details" screen to ensure that the drive supports writing the preboot image to the MBR. If it does not support this action, the application will fail to perform the write operation. Password Validation: Validate the submitted password to ensure it is correct. If the password is incorrect, it can lead to the failure of the preboot image write process. |
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2 | If the User Setup is Failed |
If the user setup fails, it could indeed be due to an incorrect admin password. During the User setup process, the system typically requires authentication with the admin password to proceed. If the provided admin password is incorrect, the setup process will fail. Therefore, ensuring that the correct admin password is entered is crucial for successful completion of the user setup. | |
3 | If User Removal Failed |
If the user removal fails, it could indeed be due to an incorrect admin password. During the User removal process, the system typically requires authentication with the admin password to proceed. If the provided admin password is incorrect, the user removal process will fail. Therefore, ensuring that the correct admin password is entered is crucial for successful completion of the user removal. | |
4 | If the Change Password feature failed |
Valid Admin Password: Ensure that a valid admin password is submitted. The change password feature typically requires authentication with the admin password to authorize the change. If an invalid or incorrect admin password is entered, the change password operation will fail. New Password Validation: Check whether the new password provided meets any requirements or restrictions set by the system. Additionally, verify that the new password is not the same as the current password. Many systems prevent users from changing their password to one they have recently used to enhance security. If the new password is identical to the current one, the change password operation will likely fail. |
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5 | Drive unlock failed |
If the drive unlock failed, it indicates that the password entered was incorrect. The drive unlock process typically requires the correct password to successfully unlock the drive. Therefore, it's important to ensure that the correct password is entered. Double-check the password and try unlocking the drive again with the accurate password.
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6 | Preboot unlock from MBR failed |
If the preboot unlock from the Master Boot Record (MBR) failed, it's likely due to an incorrect password being entered. Preboot authentication typically requires the correct password to be entered before granting access to the system. Therefore, ensure that you're entering the correct password in the system to unlock the preboot authentication from the MBR | |
7 | Preboot unlock from USB failed |
If the preboot unlock from USB failed, it's crucial to ensure that the correct password is entered. Preboot authentication, especially from an external USB device, requires the accurate password for access. Make sure to carefully input the password, considering any case sensitivity or special characters. If uncertain, double-check the password and attempt the unlock process again. | |
8 | Password not found |
USB Not Connected: Ensure that the USB device containing the password file is properly connected to the system. Without the USB device connected, the system won't be able to access the password file. Missing or Incorrect Password File: If the USB device is connected but the password file is missing or corrupted, the system won't be able to read the password. Check the USB device to ensure that the password file is present and correctly named. If the file is missing or incorrect, you may need to recreate it or obtain it from a trusted source. |
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9 | Revert Setup Failed |
Verify that the admin password entered during the setup process is accurate. Ensure that you're using the correct characters and considering any case sensitivity. | |
10 | Revert Setup and Erase Data with Password Failed |
Correct Password: Ensure that the password entered matches the one set for reverting setup and erasing data. Pay attention to any case sensitivity or special characters in the password. Confirm Password: Double-check that the password entered for confirmation matches the original password exactly. Any discrepancy between the password and its confirmation will cause the process to fail. |
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11 | Password not matched |
Retype Passwords Carefully: Double-check the passwords you entered for both the initial entry and the confirmation. Ensure that they match exactly, including any uppercase or lowercase characters and special symbols. Confirm Password Entry: When entering the password for confirmation, pay close attention to ensure you're typing it correctly. Typos or mistakes in typing can lead to mismatched passwords. |
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12 | Revert Setup and Erase Data with PSID Failed |
If the process to revert setup and erase data with PSID (Physical Security ID) fails, it typically indicates an issue with the correctness of the provided PSID. The PSID is a unique identifier associated with the drive, and if it's incorrect, the system won't be able to perform the revert setup and erase data operation. Double-check the PSID you entered to ensure it's correct. The PSID is a long alphanumeric string, so it's essential to input it accurately.
Verify PSID: Double-check the PSID you entered to ensure it's correct. The PSID is a long alphanumeric string, so it's essential to input it accurately. Retype PSID: If you suspect a typo or mistake in the PSID entry, retype it carefully. Pay close attention to each character to avoid errors. Use Correct PSID: Ensure that you're using the correct PSID for the specific drive you're attempting to revert setup and erase data on. Using an incorrect PSID will result in failure. Contact Support: PSID is mentioned on the Physical drive itself. If you're unable to locate or confirm the correct PSID, consider contacting the support for assistance. They may be able to provide you with the correct PSID or guide you through the process. |
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13 | PSID is not matched! |
If you receive an error message stating "PSID not matched," it means that the original PSID entered does not match the PSID entered in the re-enter PSID field. This mismatch can occur due to typos, errors, or using an incorrect PSID | |
14 | Query information access Failed |
For a drive that has setup created, if you encounter a "Query information access Failed" error, it indicates that the system requires a correct password for access. To resolve this:
Verify Password: Double-check the password you entered to ensure it is correct. Pay attention to any case sensitivity or special characters. Retype Password: If you suspect a typo or mistake in the password entry, retype it carefully. Ensure that you're entering the password accurately. Use Correct Password: Make sure you're using the correct password associated with the system or application you're attempting to access. |
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15 | Audit Log access Failed |
For a drive that has setup created, if you encounter a "Audit Log access faliure" error, it indicates that the system requires a correct password for access. To resolve this:
Verify Password: Double-check the password you entered to ensure it is correct. Pay attention to any case sensitivity or special characters. Retype Password: If you suspect a typo or mistake in the password entry, retype it carefully. Ensure that you're entering the password accurately. Use Correct Password: Make sure you're using the correct password associated with the system or application you're attempting to access. |
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16 | Recovery USB Aborted |
The "Recovery USB Aborted" error typically occurs when the boot process is interrupted due to the USB drive being removed prematurely. Your suggested solutions cover the main steps to address this issue effectively: Ensure USB Drive Is Connected Securely: Ensuring a secure connection minimizes the chances of accidental disconnection during the boot process. Avoid Removing USB Drive During the Process: Preventing removal during critical operations, such as embedding the Preboot Image into the USB flash drive, maintains the integrity of the process and prevents errors. Recreate Recovery USB Drive (if necessary): If the USB drive is damaged or if bootable files are corrupted, recreating the bootable USB drive with reliable software and source files is essential to ensure proper functionality. |
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